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2023 (English)In: C&T '23: proceedings of the 11th international conference on communities and technologies, New York: Association for Computing Machinery (ACM), 2023, , p. 3p. 266-269Conference paper, Published paper (Refereed)
Abstract [en]
Municipalities around the world have become increasingly reliant upon digital technologies in their everyday operations. In pursuit of a faster, cheaper, and more efficient local government, service platforms and applications that mediate citizen-government inter- actions, smart city infrastructures, and automated decision-making systems have proliferated. More recently, digital technologies are also sought to address socially complex issues and foster civic en- gagement. These ambitions, motivated by both rational and demo- cratic perspectives, however, confront many challenges such as de- signing with wide heterogeneous groups, navigating organizational structures, and dealing with the political agendas and conflicting perspectives of multiple stakeholders. Designing digital technolo- gies for municipalities, therefore, requires an ability to address the technical, social, institutional, and political challenges critically, practically, and holistically. This hybrid workshop aims to bring together researchers and practitioners to (1) explore how this could be achieved and (2) map the existing and emerging challenges and opportunities for designing public digital services and technologies.
Place, publisher, year, edition, pages
New York: Association for Computing Machinery (ACM), 2023. p. 3
National Category
Engineering and Technology Information Systems, Social aspects
Research subject
Interaktionsdesign
Identifiers
urn:nbn:se:mau:diva-61413 (URN)10.1145/3593743.3593788 (DOI)001124297400031 ()2-s2.0-85161410006 (Scopus ID)
Conference
11th International Conference on Communities and Technologies
Funder
NordForsk, 98907
2023-06-262023-06-262024-11-08Bibliographically approved