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Publications (10 of 32) Show all publications
Boztepe, S., Linde, P. & Smedberg, A. (2023). Design making its way to the city hall: Tensions in design capacity building in the public sector. In: De Sainz Molestina, D.; Galluzzo, L.; Rizzo, F.; Spallazzo, D. (Ed.), IASDR 2023: Life-Changing Design, 9-13 October, Milan, Italy: . Paper presented at IASDR 2023: Life-Changing Design, 9-13 October, Milan, Italy. Milan, Italy: Design Research Society
Open this publication in new window or tab >>Design making its way to the city hall: Tensions in design capacity building in the public sector
2023 (English)In: IASDR 2023: Life-Changing Design, 9-13 October, Milan, Italy / [ed] De Sainz Molestina, D.; Galluzzo, L.; Rizzo, F.; Spallazzo, D., Milan, Italy: Design Research Society, 2023Conference paper, Published paper (Refereed)
Abstract [en]

Public sector organizations have been increasingly turning to design in their pursuit to innovate and address pressing challenges that seem intractable through their existing ways of working. Design’s presence in the public sector is still a relatively recent phenomenon ridden with many challenges. Through a study of three municipalities in Sweden, we present tensions designers face as they work their way to build design capacity. We argue that making a place for design in organizational systems and their ways of working requires skillfully navigating these tensions. We describe each tension in terms of their contradictions embedded in dualities and discuss designers’ ways of managing them. Practical applications for design and public administration are also discussed.

Place, publisher, year, edition, pages
Milan, Italy: Design Research Society, 2023
Keywords
design capacity, organizational change, public sector, service design
National Category
Design
Identifiers
urn:nbn:se:mau:diva-63195 (URN)10.21606/iasdr.2023.458 (DOI)
Conference
IASDR 2023: Life-Changing Design, 9-13 October, Milan, Italy
Available from: 2023-10-19 Created: 2023-10-19 Last updated: 2023-12-15Bibliographically approved
Boztepe, S., Glöss, M., Grönvall, E., Christiansson, J. & Linde, P. (2023). Designing the city: challenges and opportunities in digital public service design. In: C&T '23: proceedings of the 11th international conference on communities and technologies. Paper presented at 11th International Conference on Communities and Technologies (pp. 266-269). New York: Association for Computing Machinery (ACM)
Open this publication in new window or tab >>Designing the city: challenges and opportunities in digital public service design
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2023 (English)In: C&T '23: proceedings of the 11th international conference on communities and technologies, New York: Association for Computing Machinery (ACM), 2023, , p. 3p. 266-269Conference paper, Published paper (Refereed)
Abstract [en]

Municipalities around the world have become increasingly reliant upon digital technologies in their everyday operations. In pursuit of a faster, cheaper, and more efficient local government, service platforms and applications that mediate citizen-government inter- actions, smart city infrastructures, and automated decision-making systems have proliferated. More recently, digital technologies are also sought to address socially complex issues and foster civic en- gagement. These ambitions, motivated by both rational and demo- cratic perspectives, however, confront many challenges such as de- signing with wide heterogeneous groups, navigating organizational structures, and dealing with the political agendas and conflicting perspectives of multiple stakeholders. Designing digital technolo- gies for municipalities, therefore, requires an ability to address the technical, social, institutional, and political challenges critically, practically, and holistically. This hybrid workshop aims to bring together researchers and practitioners to (1) explore how this could be achieved and (2) map the existing and emerging challenges and opportunities for designing public digital services and technologies.

Place, publisher, year, edition, pages
New York: Association for Computing Machinery (ACM), 2023. p. 3
National Category
Engineering and Technology Information Systems, Social aspects
Research subject
Interaktionsdesign
Identifiers
urn:nbn:se:mau:diva-61413 (URN)10.1145/3593743.3593788 (DOI)001124297400031 ()2-s2.0-85161410006 (Scopus ID)
Conference
11th International Conference on Communities and Technologies
Funder
NordForsk, 98907
Available from: 2023-06-26 Created: 2023-06-26 Last updated: 2024-02-23Bibliographically approved
Holmberg, L., Davidsson, P. & Linde, P. (2022). Mapping Knowledge Representations to Concepts: A Review and New Perspectives. In: Explainable Agency in Artificial Intelligence Workshop Proceedings: . Paper presented at 36th AAAI Conference on Artificial Intelligence, February 28-March 1 2022, Vancouver, Canada (pp. 61-70).
Open this publication in new window or tab >>Mapping Knowledge Representations to Concepts: A Review and New Perspectives
2022 (English)In: Explainable Agency in Artificial Intelligence Workshop Proceedings, 2022, p. 61-70Conference paper, Published paper (Refereed)
Abstract [en]

The success of neural networks builds to a large extent on their ability to create internal knowledge representations from real-world high-dimensional data, such as images, sound, or text. Approaches to extract and present these representations, in order to explain the neural network's decisions, is an active and multifaceted research field. To gain a deeper understanding of a central aspect of this field, we have performed a targeted review focusing on research that aims to associate internal representations with human understandable concepts. In doing this, we added a perspective on the existing research by using primarily deductive nomological explanations as a proposed taxonomy. We find this taxonomy and theories of causality, useful for understanding what can be expected, and not expected, from neural network explanations. The analysis additionally uncovers an ambiguity in the reviewed literature related to the goal of model explainability; is it understanding the ML model or, is it actionable explanations useful in the deployment domain? 

National Category
Computer Sciences
Identifiers
urn:nbn:se:mau:diva-64797 (URN)10.48550/arXiv.2301.00189 (DOI)
Conference
36th AAAI Conference on Artificial Intelligence, February 28-March 1 2022, Vancouver, Canada
Available from: 2023-12-29 Created: 2023-12-29 Last updated: 2023-12-29Bibliographically approved
de Götzen, A., Starostka, J., Saad-Sulonen, J., Ehrenberg, N. & Linde, P. (2022). PDC Place Nordic: participatory design in/for the digitalization of public services. In: PDC '22: Proceedings of the Participatory Design Conference 2022 - Volume 2: . Paper presented at PDC 2022: Participatory Design Conference 2022, Newcastle upon Tyne, United Kingdom, 19 August 2022- 1 September 2022 (pp. 286-287). ACM Digital Library
Open this publication in new window or tab >>PDC Place Nordic: participatory design in/for the digitalization of public services
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2022 (English)In: PDC '22: Proceedings of the Participatory Design Conference 2022 - Volume 2, ACM Digital Library, 2022, p. 286-287Conference paper, Published paper (Refereed)
Abstract [en]

Public libraries are more and more recognized to become partners in co-design and technology education, also aiming to bridge the digital divide. We see it as a great opportunity to expand the roles of public libraries even further, engaging citizens in co-design processes, improving existing public e-services and co-designing new services. That shift requires new roles taken by librarians, but also new processes, as well as new methods of development of e-services in the public sector. In PDC Place Nordic we explore this new role of libraries in participatory future making, engaging librarians, academics, practitioners, and different local communities. Events will take place in Copenhagen, Malmö, and Helsinki/Espoo.  

Place, publisher, year, edition, pages
ACM Digital Library, 2022
National Category
Design
Identifiers
urn:nbn:se:mau:diva-56290 (URN)10.1145/3537797.3537885 (DOI)2-s2.0-85137155693 (Scopus ID)978-1-4503-9681-3 (ISBN)
Conference
PDC 2022: Participatory Design Conference 2022, Newcastle upon Tyne, United Kingdom, 19 August 2022- 1 September 2022
Available from: 2022-11-29 Created: 2022-11-29 Last updated: 2024-02-05Bibliographically approved
Holmberg, L., Davidsson, P. & Linde, P. (2020). A Feature Space Focus in Machine Teaching. In: 2020 IEEE International Conference on Pervasive Computing and Communications Workshops (PerCom Workshops): . Paper presented at PerCom 2020 PhD forum. March 23-27, 2020. Austin, Texas, USA..
Open this publication in new window or tab >>A Feature Space Focus in Machine Teaching
2020 (English)In: 2020 IEEE International Conference on Pervasive Computing and Communications Workshops (PerCom Workshops), 2020Conference paper, Published paper (Refereed)
Abstract [en]

Contemporary Machine Learning (ML) often focuseson large existing and labeled datasets and metrics aroundaccuracy and performance. In pervasive online systems, conditionschange constantly and there is a need for systems thatcan adapt. In Machine Teaching (MT) a human domain expertis responsible for the knowledge transfer and can thus addressthis. In my work, I focus on domain experts and the importanceof, for the ML system, available features and the space they span.This space confines the, to the ML systems, observable fragmentof the physical world. My investigation of the feature space isgrounded in a conducted study and related theories. The resultof this work is applicable when designing systems where domainexperts have a key role as teachers.

Keywords
Machine learning, Machine Teaching, Human in the loop
National Category
Computer Systems
Identifiers
urn:nbn:se:mau:diva-17165 (URN)10.1109/PerComWorkshops48775.2020.9156175 (DOI)000612838200082 ()2-s2.0-85091981537 (Scopus ID)978-1-7281-4716-1 (ISBN)978-1-7281-4717-8 (ISBN)
Conference
PerCom 2020 PhD forum. March 23-27, 2020. Austin, Texas, USA.
Available from: 2020-05-05 Created: 2020-05-05 Last updated: 2024-02-05Bibliographically approved
Holmberg, L., Davidsson, P., Olsson, C. M. & Linde, P. (2020). Contextual machine teaching. In: 2020 IEEE International Conference on Pervasive Computing and Communications Workshops (PerCom Workshops): . Paper presented at PerCom, Workshop on Context and Activity Modeling and Recognition (CoMoReA). March 23-27, 2020. Austin, Texas, USA.. IEEE
Open this publication in new window or tab >>Contextual machine teaching
2020 (English)In: 2020 IEEE International Conference on Pervasive Computing and Communications Workshops (PerCom Workshops), IEEE, 2020Conference paper, Published paper (Refereed)
Abstract [en]

Machine learning research today is dominated by atechnocentric perspective and in many cases disconnected fromthe users of the technology. The machine teaching paradigm insteadshifts the focus from machine learning experts towards thedomain experts and users of machine learning technology. Thisshift opens up for new perspectives on the current use of machinelearning as well as new usage areas to explore. In this study,we apply and map existing machine teaching principles ontoa contextual machine teaching implementation in a commutingsetting. The aim is to highlight areas in machine teaching theorythat requires more attention. The main contribution of this workis an increased focus on available features, the features space andthe potential to transfer some of the domain expert’s explanatorypowers to the machine learning system.

Place, publisher, year, edition, pages
IEEE, 2020
Keywords
Machine learning, Machine Teaching, Human in the loop I
National Category
Computer Systems
Identifiers
urn:nbn:se:mau:diva-17116 (URN)10.1109/PerComWorkshops48775.2020.9156132 (DOI)000612838200047 ()2-s2.0-85091989967 (Scopus ID)978-1-7281-4716-1 (ISBN)978-1-7281-4717-8 (ISBN)
Conference
PerCom, Workshop on Context and Activity Modeling and Recognition (CoMoReA). March 23-27, 2020. Austin, Texas, USA.
Available from: 2020-04-23 Created: 2020-04-23 Last updated: 2024-02-05Bibliographically approved
Holmberg, L., Davidsson, P. & Linde, P. (2020). Evaluating Interpretability in Machine Teaching. In: Springer (Ed.), Highlights in Practical Applications of Agents, Multi-Agent Systems, and Trust-worthiness: The PAAMS Collection. Paper presented at PAAMS: International Conference on Practical Applications of Agents and Multi-Agent Systems, 7-9 October 2020, L’Aquila, Italy (pp. 54-65). Springer, 1233
Open this publication in new window or tab >>Evaluating Interpretability in Machine Teaching
2020 (English)In: Highlights in Practical Applications of Agents, Multi-Agent Systems, and Trust-worthiness: The PAAMS Collection / [ed] Springer, Springer, 2020, Vol. 1233, p. 54-65Conference paper, Published paper (Other academic)
Abstract [en]

Building interpretable machine learning agents is a challenge that needs to be addressed to make the agents trustworthy and align the usage of the technology with human values. In this work, we focus on how to evaluate interpretability in a machine teaching setting, a settingthat involves a human domain expert as a teacher in relation to a machine learning agent. By using a prototype in a study, we discuss theinterpretability denition and show how interpretability can be evaluatedon a functional-, human- and application level. We end the paperby discussing open questions and suggestions on how our results can be transferable to other domains.

Place, publisher, year, edition, pages
Springer, 2020
Series
Communications in Computer and Information Science, ISSN 1865-0929, E-ISSN 1865-0937 ; 1233
National Category
Human Computer Interaction
Research subject
Interaktionsdesign
Identifiers
urn:nbn:se:mau:diva-18380 (URN)10.1007/978-3-030-51999-5_5 (DOI)2-s2.0-85088540310 (Scopus ID)978-3-030-51998-8 (ISBN)978-3-030-51999-5 (ISBN)
Conference
PAAMS: International Conference on Practical Applications of Agents and Multi-Agent Systems, 7-9 October 2020, L’Aquila, Italy
Available from: 2020-09-23 Created: 2020-09-23 Last updated: 2023-07-06Bibliographically approved
Hillgren, P.-A., Lindström, K., Strange, M., Witmer, H., Chronaki, A., Ehn, P., . . . Westerlaken, M. (2020). Glossary: Collaborative Future-Making.
Open this publication in new window or tab >>Glossary: Collaborative Future-Making
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2020 (English)Other (Other academic)
Abstract [en]

Collaborative Future-Making is a research platform at the Faculty of Culture and Society at Malmö University that is concerned with how to envision, elaborate and prototype multiple, inclusive, and sustainable futures. The platform gathers around 20 researchers that share a methodological interest in how critical perspectives from the humanities and social sciences can be combined with the constructive and collaborative aspects of making and prototyping in design research.

The research centers around two major themes:

  • Critical imagination​, which focuses on how basic assumptions, norms and structures can be challenged to widen the perspectives on what can constitute socially, culturally, ecologically and economically sustainable and resilient futures.
  • Collaborative engagements​, which focuses on how we can set up more inclusive collaborations to prototype and discuss alternative futures, engaging not only professionals and policy makers but also citizens and civil society.

During 2019 the research group set out to make a shared glossary for collaborative future-making. The glossary is multiple in purpose and exists in several versions. Hopefully there will be more to come. At first, the making and articulation of the glossary was used within the research group as an exercise to share concepts that we found central to collaborative future-making, coming from different disciplines. This published version of the glossary was assembled to be used during a workshop called ​Imagining Collaborative Future-Making,​ which gathered a group of international researchers from different disciplines.

The collection of concepts reflects the heterogeneous and diverse character of the research group and a strong belief in that plurality regarding ontologies and epistemologies will be crucial to be able to handle the multiple uncertainties and complex challenges we have to face in the future. Some of the concepts are already well established within different research communities, but gain a specific meaning in relation to the research area. Others are more preliminary attempts to advance our understanding or probe into new potential practices within collaborative future-making. In that sense the concepts in the glossary are well situated and grounded in past and ongoing research within this research group, at the same time as they are meant to suggest, propose and point towards practices and approaches yet to come.

The concepts in this glossary are not only meant to be descriptive but also performative. In that sense, assembling and circulating this glossary is part of collaborative future-making. As pointed out by Michelle Westerlaken in her articulation of “Doing Concepts” (see page 15), “...without proposing, critiquing, or working towards a common or uncommon understanding of certain concepts, it becomes impossible to ‘make futures’ in any deliberate fashion.”

Publisher
p. 34
National Category
Humanities and the Arts
Identifiers
urn:nbn:se:mau:diva-14308 (URN)
Available from: 2020-03-31 Created: 2020-03-31 Last updated: 2023-10-20Bibliographically approved
Davidsson, P., Langheinrich, M., Linde, P., Mayer, S., Casado-Mansilla, D., Spikol, D., . . . Russo, N. L. (Eds.). (2020). IoT '20 Companion: 10th International Conference on the Internet of Things Companion. Paper presented at IoT '20 Companion: 10th International Conference on the Internet of Things Companion Malmö Sweden October 6 - 9, 2020. ACM Digital Library
Open this publication in new window or tab >>IoT '20 Companion: 10th International Conference on the Internet of Things Companion
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2020 (English)Conference proceedings (editor) (Refereed)
Place, publisher, year, edition, pages
ACM Digital Library, 2020
National Category
Computer Sciences
Identifiers
urn:nbn:se:mau:diva-56831 (URN)10.1145/3423423 (DOI)978-1-4503-8820-7 (ISBN)
Conference
IoT '20 Companion: 10th International Conference on the Internet of Things Companion Malmö Sweden October 6 - 9, 2020
Available from: 2022-12-20 Created: 2022-12-20 Last updated: 2023-07-06Bibliographically approved
Gkouskos, D., Linde, P. & Reddy, A. (2019). Where is the interface?: Appropriating Interaction with IoT in the Smart Home. EAI Endorsed Transactions on Creative Technologies, 6(19)
Open this publication in new window or tab >>Where is the interface?: Appropriating Interaction with IoT in the Smart Home
2019 (English)In: EAI Endorsed Transactions on Creative Technologies, ISSN 2409-9708, Vol. 6, no 19Article in journal (Refereed) Published
Abstract [en]

With the proliferation of IoT the home is becoming a “smart” space that provides new opportunities for supporting creative experiences for the user. Adaptable IoT devices offer the possibility for users to appropriate interaction in the home. The objective of this paper is to explore the use of a configurable, placeable, IoT enabled button as a way for users to appropriate interaction with the smart home. The study employs the methods of technology probes, photography, and contextual interviews. Our findings show that our users configured the IoT enabled button to manage automation in the home, to install place-significant shortcuts for relevant smart home features, and to create interaction points for tasks that support the user’s daily routines. We propose that IoT should not only be seen as a way to increase efficiency in the home but also as a vehicle for user-created interaction opportunities that can creatively support rising needs in each user’s daily life.

Place, publisher, year, edition, pages
EAI, 2019
Keywords
IoT, Interaction Design, Smart Home, Tangibility, Smart buttons, Appropriation
National Category
Design
Identifiers
urn:nbn:se:mau:diva-17398 (URN)10.4108/eai.13-7-2018.161174 (DOI)
Available from: 2020-06-03 Created: 2020-06-03 Last updated: 2023-07-06Bibliographically approved
Projects
Internet of Things and People Research Profile; Malmö University; Publications
Banda, L., Mjumo, M. & Mekuria, F. (2022). Business Models for 5G and Future Mobile Network Operators. In: 2022 IEEE Future Networks World Forum (FNWF): . Paper presented at IEEE Future Networks World Forum FNWF 2022, Montreal, QC, Canada, 10-14 October 2022. IEEE, Article ID M17754.
Knowing From Somewhere: On Modes and Sites of Knowledge Production with Hacker Communities in the Field of Internet of Things
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0001-8836-7373

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