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Berthelsen, Hanne, Odont.Dr. MPH, Docent i ledarskap och organisationORCID iD iconorcid.org/0000-0002-4573-4548
Alternative names
Publications (10 of 61) Show all publications
Farley, S., Cowen Forssell, R., Holm, K. & Berthelsen, H. (2024). Predictors of work-related cyberaggression in a random sample of the Swedish working population. International Journal of Workplace Health Management
Open this publication in new window or tab >>Predictors of work-related cyberaggression in a random sample of the Swedish working population
2024 (English)In: International Journal of Workplace Health Management, ISSN 1753-8351, E-ISSN 1753-836XArticle in journal (Refereed) Epub ahead of print
Abstract [en]

Purpose: With greater numbers of employees using computer-mediated communication, cyberaggression is becoming a more pressing problem for employees and their organizations. However, while a growing body of research illustrates its harmful effects, little is known about the factors that drive its occurrence. The authors therefore sought to identify factors that increase the risk of cyberaggression among employees.

Design/methodology/approach: A random sample of the Swedish working population (N = 11,556) was surveyed via Statistics Sweden (SCB), which produced a final sample of N = 2,847 (response rate = 24.6%).

Findings: Logistic regression analysis showed that emotionally demanding work, availability expectations, low perceived work quality, public sector work and being in a managerial position were related to higher levels of experienced cyberaggression. In addition, exploratory analyses indicated that some of these factors were more strongly related to cyberaggression enacted by organizational insiders compared to organizational outsiders.

Originality/value: Together, the authors' findings suggest that situational factors are stronger antecedents of cyberaggression victimization than personal factors. This has implications for organizations, as practical steps can be taken to reduce cyberaggression among employees.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2024
Keywords
Cyberaggression, General aggression model, Antecedents, Organizational outsiders, Computer-mediated communication
National Category
Work Sciences
Identifiers
urn:nbn:se:mau:diva-65483 (URN)10.1108/IJWHM-09-2023-0123 (DOI)001146875600001 ()
Available from: 2024-01-29 Created: 2024-01-29 Last updated: 2024-01-29Bibliographically approved
Toivanen, S., Berthelsen, H. & Muhonen, T. (2023). Consequences of implementing activity-based flexible offices in academia: a follow-up study of perceived changes in the physical and psychosocial work environment after relocation. Facilities, 41(15/16), 129-145
Open this publication in new window or tab >>Consequences of implementing activity-based flexible offices in academia: a follow-up study of perceived changes in the physical and psychosocial work environment after relocation
2023 (English)In: Facilities, ISSN 0263-2772, E-ISSN 1758-7131, Vol. 41, no 15/16, p. 129-145Article in journal (Refereed) Published
Abstract [en]

Purpose: This study aims to investigate university staff relocation from multiple separate buildings to a new building with activity-based flexible offices (AFOs) at a University in Sweden. The aim was to assess staff perceptions of the physical and psychosocial work environment and whether there were any changes in these perceptions before and after the move.

Design/methodology/approach: A mixed-methods design was used, analyzing closed-ended survey data at two time points (T1, n = 169 and T2, n = 160) and open-ended responses (n = 180) at T2.

Findings: The main findings revealed that employees started working more from home and that there were significant decreases in perceptions of the physical and psychosocial work environment, as well as job satisfaction, after the move to the new premises.

Practical implications: A comprehensive analysis of existing work processes, tasks and collaborations is crucial when planning new university premises. The planning process needs to be done in close collaboration with different stakeholders with multiple perspectives.

Originality/value: Introduction of AFOs in an academic setting can lead to negative consequences for occupational health and efficiency.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2023
National Category
Work Sciences
Identifiers
urn:nbn:se:mau:diva-64354 (URN)10.1108/f-05-2023-0043 (DOI)001119182000001 ()2-s2.0-85179321139 (Scopus ID)
Available from: 2023-12-13 Created: 2023-12-13 Last updated: 2023-12-27Bibliographically approved
Jakobsson, J., Örmon, K., Axelsson, M. & Berthelsen, H. (2023). Exploring workplace violence on surgical wards in Sweden: a cross-sectional study. BMC Nursing, 22(1), Article ID 106.
Open this publication in new window or tab >>Exploring workplace violence on surgical wards in Sweden: a cross-sectional study
2023 (English)In: BMC Nursing, ISSN 1472-6955, E-ISSN 1472-6955, Vol. 22, no 1, article id 106Article in journal (Refereed) Published
Abstract [en]

BACKGROUND: Workplace violence is a global threat to healthcare professionals' occupational health and safety and the situation has worsened during the COVID-19 pandemic. This study aimed to explore workplace violence directed against assistant and registered nurses working on surgical wards in Sweden.

METHODS: This cross-sectional study was conducted in April 2022. Using a convenience sampling procedure, 198 assistant and registered nurses responded to an online questionnaire developed for this specific study. The questionnaire comprised 52 items and included, among other items, subscales from validated and previously used instruments. Data analysis included descriptive statistics, the chi-square test, and independent-samples t-test.

RESULTS: The most frequently reported type of workplace violence was humiliation (28.8%), followed by physical violence (24.2%), threats (17.7%), and unwanted sexual attention (12.1%). Patients and patients' visitors were reported as the main perpetrators of all kinds of exposure. Additionally, one third of the respondents had experienced humiliation from colleagues. Both threats and humiliation showed negative associations with work motivation and health (p < 0.05). Respondents classified as working in a high- or moderate-risk environment were more frequently exposed to threats (p = 0.025) and humiliation (p = 0.003). Meanwhile, half of the respondents were unaware of any action plans or training regarding workplace violence. However, of those who indicated that they had been exposed to workplace violence, the majority had received quite a lot or a lot of support, mainly from colleagues (range 70.8-80.8%).

CONCLUSION: Despite a high prevalence of workplace violence, and especially of humiliating acts, there appeared to be low preparedness within the hospital organizations to prevent and/or handle such incidents. To improve these conditions, hospital organizations should place more emphasis on preventive measures as part of their systematic work environment management. To help inform such initiatives, it is suggested that future research should focus on the identification of suitable measures regarding different types of incidents, perpetrators, and settings.

Place, publisher, year, edition, pages
BioMed Central (BMC), 2023
Keywords
Assistant nurse, Hospital organization, Questionnaire, Registered nurse, Surgical ward, Workplace violence
National Category
Occupational Health and Environmental Health
Identifiers
urn:nbn:se:mau:diva-59297 (URN)10.1186/s12912-023-01275-z (DOI)000964222400001 ()37029387 (PubMedID)2-s2.0-85152664470 (Scopus ID)
Available from: 2023-04-20 Created: 2023-04-20 Last updated: 2023-08-25Bibliographically approved
Berthelsen, H., Owen, M. & Westerlund, H. (2023). Leadership, work environment and caries prevention: what is good for the staff, is also good for the patients. Acta Odontologica Scandinavica, 81(3), 196-201
Open this publication in new window or tab >>Leadership, work environment and caries prevention: what is good for the staff, is also good for the patients
2023 (English)In: Acta Odontologica Scandinavica, ISSN 0001-6357, E-ISSN 1502-3850, Vol. 81, no 3, p. 196-201Article in journal (Refereed) Published
Abstract [en]

OBJECTIVES: Dental caries is a health problem that can be prevented. The aim of this study is to analyse if the quality of leadership, in Swedish Public Dental Health clinics, influences the extent to which patients with caries receive preventive care, and if any such effect is mediated through a collaborative work climate, clear role expectations and a low average level of burnout among staff.

METHODS: The multilevel cross-sectional design includes work environment data from surveys of 75 general public dental clinics, register-based data on preventive measures provided to 5398 patients who received a dental filling due to a caries diagnosis, and patient demographics. Using a multilevel path analysis with logistic regression, we tested a model with one direct and three indirect pathways, controlling for the potential confounding effect of patient demographic factors.

RESULTS: Leadership quality, as assessed by the staff at the clinic, was associated with increased odds of patients with caries receiving prevention, controlling for patient demographic factors. Leadership quality was also positively related to a collaborative work climate, clear role expectations and a low average level of burnout among staff. Against expectations, however, no indirect effect from leadership quality on prevention through the other work environment factors was found.

CONCLUSIONS: In conclusion, the quality of leadership in Swedish Public Dental Health clinics was positively related to a good work environment for staff and to delivery of preventive care to patients experiencing caries.

Place, publisher, year, edition, pages
Taylor & Francis, 2023
Keywords
COPSOQ, Leadership, caries prevention, dentistry, work environment
National Category
Dentistry
Identifiers
urn:nbn:se:mau:diva-54564 (URN)10.1080/00016357.2022.2111345 (DOI)000841832400001 ()35979905 (PubMedID)2-s2.0-85136176116 (Scopus ID)
Available from: 2022-08-26 Created: 2022-08-26 Last updated: 2023-04-20Bibliographically approved
Ose, S. O., Lohmann-Lafrenz, S., Kaspersen, S. L., Berthelsen, H. & Marchand, G. H. (2023). Registered nurses’ exposure to workplace aggression in Norway: 12-month prevalence rates, perpetrators, and current turnover intention. BMC Health Services Research, 23(1), Article ID 1272.
Open this publication in new window or tab >>Registered nurses’ exposure to workplace aggression in Norway: 12-month prevalence rates, perpetrators, and current turnover intention
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2023 (English)In: BMC Health Services Research, E-ISSN 1472-6963, Vol. 23, no 1, article id 1272Article in journal (Refereed) Published
Abstract [en]

Background: Identifying occupational health hazards among Registered Nurses (RNs) and other health personnel and implementing effective preventive measures are crucial to the long-term sustainability of health services. The objectives of this study were (1) to assess the 12-month prevalence rates of exposure to workplace aggression, including physical violence, threats of violence, sexual harassment, and bullying; (2) to identify whether the perpetrators were colleagues, managers, subordinates, or patients and their relatives; (3) to determine whether previous exposure to these hazards was associated with RNs' current turnover intention; and (4) to frame workplace aggression from an occupational health and safety perspective.

Methods: The third version of the Copenhagen Psychosocial Questionnaire (COPSOQ III) was used to assess RNs' exposure to workplace aggression and turnover intention. A national sample of 8,800 RNs in Norway, representative of the entire population of registered nurses in terms of gender and geography, was analysed. Binary and ordinal logistic regression analyses were conducted, and odds for exposure and intention to leave are presented, with and without controls for RNs' gender, age, and the type of health service they work in.

Results: The 12-month prevalence rates for exposure were 17.0% for physical violence, 32.5% for threats of violence, 12.6% for sexual harassment, and 10.5% for bullying. In total, 42.6% of the RNs had experienced at least one of these types of exposure during the past 12 months, and exposure to more than one of these hazards was common. Most perpetrators who committed physical acts and sexual harassment were patients, while bullying was usually committed by colleagues. There was a strong statistical association between exposure to all types of workplace aggression and RNs' intention to leave. The strongest association was for bullying, which greatly increased the odds of looking for work elsewhere.

Conclusions: Efforts to prevent exposure to workplace aggression should be emphasised to retain health personnel and to secure the supply of skilled healthcare workers. The results indicate a need for improvements. To ensure the sustainability of health services, labour and health authorities should join forces to develop effective workplace measures to strengthen prevention, mitigation, and preparedness regarding incidents of workplace aggression in health services and the response and recovery regarding incidents that could not be prevented.

Place, publisher, year, edition, pages
BioMed Central (BMC), 2023
Keywords
Workplace aggression, Physical Violence, Threats of Violence, Sexual Harassment, Bullying, Intention to leave, COPSOQ III, Occupational Health and Safety
National Category
Occupational Health and Environmental Health Public Health, Global Health, Social Medicine and Epidemiology
Research subject
Arbete och organisation
Identifiers
urn:nbn:se:mau:diva-63768 (URN)10.1186/s12913-023-10306-z (DOI)001106214300004 ()37974173 (PubMedID)2-s2.0-85177080522 (Scopus ID)
Available from: 2023-11-20 Created: 2023-11-20 Last updated: 2023-12-27Bibliographically approved
Ose, S. O., Lohmann-Lafrenz, S., Bernstrøm, V. H., Berthelsen, H. & Marchand, G. H. (2023). The Norwegian version of the Copenhagen Psychosocial Questionnaire (COPSOQ III): Initial validation study using a national sample of registered nurses.. PLOS ONE, 18(8), Article ID e0289739.
Open this publication in new window or tab >>The Norwegian version of the Copenhagen Psychosocial Questionnaire (COPSOQ III): Initial validation study using a national sample of registered nurses.
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2023 (English)In: PLOS ONE, E-ISSN 1932-6203, Vol. 18, no 8, article id e0289739Article in journal (Refereed) Published
Abstract [en]

BACKGROUND: Employers are legally obligated to ensure the safety and health of employees, including the organizational and psychosocial working environment. The Copenhagen Psychosocial Questionnaire (COPSOQ III) covers multiple dimensions of the work environment. COPSOQ III has three parts: a) work environment b) conflicts and offensive behaviours and c) health and welfare. We translated all three parts into Norwegian and evaluated the statistical properties of the 28 work environment dimensions in part a), using a sample of registered nurses.

METHODS: The original English version was translated into Norwegian and back translated into English; the two versions were compared, and adjustments made. In total, 86 of 99 items from the translated version were included in a survey to which 8804 registered nurses responded. Item response theory models designed for ordinal manifest variables were used to evaluate construct validity and identify potential redundant items. A standard confirmatory factor analysis was performed to verify the latent dimensionality established in the original version, and a more exploratory factor analysis without restrictions is included to determine dependency between items and to identify separable dimensions.

RESULTS: The measure of sampling adequacy shows that the data are well suited for factor analyses. The latent dimensionality in the original version is confirmed in the Norwegian translated version and the scale reliability is high for all dimensions except 'Demands for Hiding Emotions'. In this homogenous sample, eight of the 28 dimensions are found not to be separate dimensions as items covering these dimensions loaded onto the same factor. Moreover, little information is provided at the low and high ends of exposure for some dimensions in this sample. Of the 86 items included, 14 are found to be potential candidates for removal to obtain a shorter Norwegian version.

CONCLUSION: The established Norwegian translation of COPSOQ III can be used in further research about working environment factors and health and wellbeing in Norway. The extended use of the instrument internationally enables comparative studies, which can increase the knowledge and understanding of similarities and differences between labour markets in different countries. This first validation study shows that the Norwegian version has strong statistical properties like the original, and can be used to assess work environment factors, including relational and emotional risk factors and resources available at the workplace.

Place, publisher, year, edition, pages
Public Library of Science (PLoS), 2023
National Category
Work Sciences
Identifiers
urn:nbn:se:mau:diva-62701 (URN)10.1371/journal.pone.0289739 (DOI)37616307 (PubMedID)2-s2.0-85168724733 (Scopus ID)
Available from: 2023-09-20 Created: 2023-09-20 Last updated: 2023-09-22Bibliographically approved
Owen, M. S., Berthelsen, H., Jamieson, S. D. & Westerlund, H. (2022). A Quick “Environment Check” for All Ages: Validating the New Age-Inclusive Work Environments Instrument. Innovation in Aging, 6(7)
Open this publication in new window or tab >>A Quick “Environment Check” for All Ages: Validating the New Age-Inclusive Work Environments Instrument
2022 (English)In: Innovation in Aging, E-ISSN 2399-5300, Vol. 6, no 7Article in journal (Refereed) Published
Abstract [en]

Background and objectives: The global aging workforce necessitates new approaches in designing work environments to cater to the needs of increasingly age-diverse work groups. The Organisation for Economic Co-operation and Development (OECD) has in reaction outlined that organizations need to provide age-inclusive work environments that support the needs of their multigenerational workforce, to ensure their sustainability and profitability. To capture the age inclusiveness of the work environment, the present study proposes and validates an age-inclusive "environment check" for organizations referred to as the Age-Inclusive Work Environment Instrument (AIWEI), which covers discrimination, inclusion, and development opportunities.

Research design and methods: We validate the 9-item AIWEI using cross-sectional and multilevel data from 2,892 Swedish workers across 101 workplaces who completed an online survey, using confirmatory factor analyses across young, middle-age, and older workers. Using a nomological approach, we also evaluate the concurrent validity of the AIWEI with a 2-1-1 path analysis.

Results: The factor analyses supported a 3-factor model comprising of inclusion, discrimination, and development opportunities, across 3 age groups (i.e., young, middle-age, and older workers). These 3 factors had high Intraclass Coefficient (ICC) scores showing consistency in responding in the workplace. In accordance with the nomological approach, the factors of the AIWEI were linked with Psychosocial Safety Climate, burnout, and engagement, demonstrating concurrent validity for the AIWEI.

Discussion and implications: This new "environment check" provides a way to capture age-inclusive work environments for both younger and older workers, in an age-diverse workforce. In the validation process, age-inclusive work environments were found to exist as a group phenomenon, through shared perceptions within an organization, as well as an individual phenomenon, as experiences specific to an individual. This is important for the development and implementation of policies and strategies designed to benefit workers and organizations.

Place, publisher, year, edition, pages
Oxford University Press, 2022
National Category
Occupational Health and Environmental Health
Identifiers
urn:nbn:se:mau:diva-57302 (URN)10.1093/geroni/igac066 (DOI)000905238100001 ()36588624 (PubMedID)2-s2.0-85158837695 (Scopus ID)
Available from: 2023-01-04 Created: 2023-01-04 Last updated: 2024-02-05Bibliographically approved
Berthelsen, H. (2022). Att arbeta inom människobehandlande organisationer. In: Elin Ennerberg & Peter Gladoić Håkansson (Ed.), Plats för vem?: Om arbetets inkludering och exkludering (pp. 261-281). Lund: Nordic Academic Press
Open this publication in new window or tab >>Att arbeta inom människobehandlande organisationer
2022 (Swedish)In: Plats för vem?: Om arbetets inkludering och exkludering / [ed] Elin Ennerberg & Peter Gladoić Håkansson, Lund: Nordic Academic Press, 2022, p. 261-281Chapter in book (Other academic)
Place, publisher, year, edition, pages
Lund: Nordic Academic Press, 2022
National Category
Occupational Health and Environmental Health
Research subject
Arbete och organisation
Identifiers
urn:nbn:se:mau:diva-55428 (URN)978-91-89361-31-7 (ISBN)
Available from: 2022-10-18 Created: 2022-10-18 Last updated: 2024-01-12Bibliographically approved
Berthelsen, H. (2022). Slutrapport. Etablering av nationella normvärden avseende den organisatoriska och sociala arbetsmiljönpå svenska arbetsplatser. Malmö
Open this publication in new window or tab >>Slutrapport. Etablering av nationella normvärden avseende den organisatoriska och sociala arbetsmiljönpå svenska arbetsplatser
2022 (Swedish)Report (Other academic)
Alternative title[sv]
Slutrapport för AFA projekt 170252.
Place, publisher, year, edition, pages
Malmö: , 2022. p. 32
Keywords
COPSOQ; PSC; arbetsmiljö
National Category
Occupational Health and Environmental Health
Research subject
Arbete och organisation
Identifiers
urn:nbn:se:mau:diva-55434 (URN)
Funder
AFA Insurance, 170262
Available from: 2022-10-19 Created: 2022-10-19 Last updated: 2022-10-21Bibliographically approved
Karatuna, I., Owen, M., Westerlund, H. & Berthelsen, H. (2022). The Role of Staff-Assessed Care Quality in the Relationship between Job Demands and Stress in Human Service Work: The Example of Dentistry. International Journal of Environmental Research and Public Health, 19(19), 12795-12795
Open this publication in new window or tab >>The Role of Staff-Assessed Care Quality in the Relationship between Job Demands and Stress in Human Service Work: The Example of Dentistry
2022 (English)In: International Journal of Environmental Research and Public Health, ISSN 1661-7827, E-ISSN 1660-4601, Vol. 19, no 19, p. 12795-12795Article in journal (Refereed) Published
Abstract [en]

The aim of this study was to investigate staff-assessed care quality at the clinic as a predictorof stress and as a moderator between job demands (quantitative demands and role conflict) and stressamong dental professionals as an example of human service workers. Cross-sectional questionnairedata from 1012 dental professionals (i.e., dentists, dental hygienists and dental nurses) working at99 clinics were analysed by confirmatory factor analysis and a two-level hierarchical linear model.Stress, quantitative demands and role conflict were measured by the Swedish standard version ofCOPSOQ III and care quality was measured by three proprietary items. The results showed thatstaff-assessed care quality at the clinic was of importance for the individual workers’ experiencesof stress. Furthermore, the staff’s joint assessment of the care quality at the clinic mitigated thenegative effect of role conflict on stress among dental nurses. These results indicate that a high levelof staff-assessed care quality at the clinic can contribute to reduced stress in dental professionals.

Place, publisher, year, edition, pages
MDPI, 2022
Keywords
care quality, stress, job demands, dentistry, workplace, COPSOQ
National Category
Occupational Health and Environmental Health
Identifiers
urn:nbn:se:mau:diva-55371 (URN)10.3390/ijerph191912795 (DOI)000866815400001 ()36232093 (PubMedID)2-s2.0-85139876376 (Scopus ID)
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2016-00676
Available from: 2022-10-13 Created: 2022-10-13 Last updated: 2023-12-05Bibliographically approved
Projects
Organisation och ett gott arbete - hållbart arbetsliv i vårdarbete. Exemplet tandvård i Sverige och Danmark.; Malmö högskola, Centre for Work Life and Evaluation Studies (CTA) (Closed down 2017-12-31)The importance of organizational and social work environment for dental quality; Malmö University; Publications
Karatuna, I., Owen, M., Westerlund, H. & Berthelsen, H. (2022). The Role of Staff-Assessed Care Quality in the Relationship between Job Demands and Stress in Human Service Work: The Example of Dentistry. International Journal of Environmental Research and Public Health, 19(19), 12795-12795
Organisational and social safety climate in human service organisations – Developing proactive approaches and tools for research, practice and intervention; Malmö UniversityEstablishment of national norm values for the organisational and social work environment at Swedish workplaces; Malmö University; Publications
Berthelsen, H. (2022). Slutrapport. Etablering av nationella normvärden avseende den organisatoriska och sociala arbetsmiljönpå svenska arbetsplatser. Malmö
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-4573-4548

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