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Karatuna, I., Jönsson, S. & Muhonen, T. (2025). Nurses’ experiences of workplace bullying: A qualitative cross-cultural study. Malmö universitet
Öppna denna publikation i ny flik eller fönster >>Nurses’ experiences of workplace bullying: A qualitative cross-cultural study
2025 (Engelska)Rapport (Övrigt vetenskapligt)
Abstract [en]

Background: Workplace bullying is a severe and widespread occupational problem that negatively affects individuals, organizations, and societies. Studies have shown that national culture influences the way bullying is understood and experienced across different countries. However, our understanding of the cross-cultural variations in workplace bullying is still lacking. This study aimed to compare nurses’ experiences of workplace bullying in two culturally distinct countries: Turkey and Sweden.

Methods: Using a qualitative design, semi-structured interviews were conducted with nurses (21 Turkish, 16 Swedish) who identified themselves as targets and/or bystanders of workplace bullying. Data were collected during 2019/2020 and analyzed using the deductive content analysis method.

Results: There were many similarities between the Turkish and Swedish nurses in their reports of the most common types, antecedents, effects of, and target responses to workplace bullying. Differences were observed between countries concerning the source of bullying and in bystander responses.

Conclusion: The findings emphasize that workplace bullying is a serious problem in the nursing profession across cultures and attention should be paid to cultural factors in understanding the varying bullying-related experiences of nurses. Healthcare organizations should therefore consider developing tailor-made interventions that fit their local cultural contexts to deal with workplace bullying in a more effective way.

Ort, förlag, år, upplaga, sidor
Malmö universitet, 2025. s. 19
Nyckelord
Workplace bullying, nursing, cross-cultural comparison, deductive content analysis, Turkey, Sweden
Nationell ämneskategori
Arbetslivsstudier
Identifikatorer
urn:nbn:se:mau:diva-73546 (URN)10.24834/isbn.9789178776146 (DOI)978-91-7877-614-6 (ISBN)
Tillgänglig från: 2025-02-03 Skapad: 2025-02-03 Senast uppdaterad: 2025-02-04Bibliografiskt granskad
Pfaff, J., Jönsson, S. & Muhonen, T. (2024). Bystander Intervention Programs Focusing on Sexual Violence in Academia: A Scoping Review. SAGE Open, 14(2)
Öppna denna publikation i ny flik eller fönster >>Bystander Intervention Programs Focusing on Sexual Violence in Academia: A Scoping Review
2024 (Engelska)Ingår i: SAGE Open, E-ISSN 2158-2440, Vol. 14, nr 2Artikel, forskningsöversikt (Refereegranskat) Published
Abstract [en]

Sexual violence within academia is a major concern, and increased attention is being given to bystander interventions to combat these behaviors. This scoping review aimed to investigate bystander intervention programs focused on the prevention of sexual violence in universities worldwide. Literature searches were conducted using ERC, ERIC, Web of Science, PsycInfo, and PubMed databases. The inclusion criteria were: university-based assessments of a bystander intervention program, and pretest–posttest designs. In total, 1,644 articles were identified, of which 68 were included in the final analysis. Most of the programs focused on students as the target population, and the bystander interventions covered different aspects such as creating new community norms for intervening, increasing a sense of responsibility for intervening, increasing the participants’ feelings of competence, and providing role models for positive bystander behavior. There was a clear trend to use a combination of interactive and educational didactic methods. The programs were mostly delivered in person on campuses. Their outcomes included changes in norms, knowledge, and behaviors. In more one-third of the selected articles, the programs and initiatives were assessed using a pretest–posttest design only, almost just as many had additional follow-up conducted within 3 months. Most intervention programs achieved their intended impacts relating to bystanders and sexual violence, at least in the short term. Thus, investments in these types of preventative initiatives by organizations other than academic institutions could be beneficial.

Ort, förlag, år, upplaga, sidor
Sage Publications, 2024
Nationell ämneskategori
Arbetslivsstudier
Identifikatorer
urn:nbn:se:mau:diva-72265 (URN)10.1177/21582440241259156 (DOI)001348954900001 ()2-s2.0-85208975911 (Scopus ID)
Tillgänglig från: 2024-11-18 Skapad: 2024-11-18 Senast uppdaterad: 2024-11-26Bibliografiskt granskad
Holm, K., Forssell, R. & Jönsson, S. (2024). Exploring How Individual and Contextual Factors Affect the Outcomes of a Workplace Civility Intervention. In: : . Paper presented at 14th International International Association on Workplace Bullying and Harassment Conference, 25-28 June 2024, Huddersfield, England, United Kingdom..
Öppna denna publikation i ny flik eller fönster >>Exploring How Individual and Contextual Factors Affect the Outcomes of a Workplace Civility Intervention
2024 (Engelska)Konferensbidrag, Muntlig presentation med publicerat abstract (Refereegranskat)
Abstract [en]

Workplace civility training has been highlighted as one important measure to prevent theoccurrence of workplace bullying and harassment (Walsh & Magley, 2018). Indeed,intervention studies with the aim to increase civility have shown beneficial effects in the formof increased civility, reduced incivility from supervisors, as well as enhanced work-relatedattitudes over time (Leiter et al., 2011; 2012). Given that low intensity mistreatment mayescalate into workplace bullying (Holm et al., 2022; Zapf & Gross, 2001), civility interventionscould play an important role in reducing the risk of workplace bullying. However, as Walshand Magley (2018) point out, little is known about which factors that influence theeffectiveness of civility training. Thus, more knowledge is needed about both attitudinal andcontextual factors that may influence the effectiveness of workplace civility interventions.Consequently, the present study aims to explore both individual and contextual factors thatmay influence the outcome of a civility intervention

Nationell ämneskategori
Arbetslivsstudier
Forskningsämne
Arbete och organisation; Organisationsstudier
Identifikatorer
urn:nbn:se:mau:diva-70095 (URN)
Konferens
14th International International Association on Workplace Bullying and Harassment Conference, 25-28 June 2024, Huddersfield, England, United Kingdom.
Forskningsfinansiär
AFA Försäkring, 210121
Tillgänglig från: 2024-08-06 Skapad: 2024-08-06 Senast uppdaterad: 2024-09-18Bibliografiskt granskad
Holm, K., Jönsson, S. & Muhonen, T. (2024). Independent and Combined Effects of Experienced and Witnessed Workplace Bullying on Psychological Well-Being: A Person-Centered Analysis in the Swedish Healthcare Sector. In: Fiona Frost; Kevin Teoh; France St-Hilaire; Alice Denman; Caleb Leduc; Miguel Muñoz (Ed.), 16th EAHOP Conference 2024: Contributions of OHP to Social Justice : Book of proceedings. Paper presented at 16th Conference of the European Academy of Occupational Health Psychology ‘Contributions of OHP to Social Justice’ (pp. 155-156). Nottingham: European Academy of Occupational Health Psychology
Öppna denna publikation i ny flik eller fönster >>Independent and Combined Effects of Experienced and Witnessed Workplace Bullying on Psychological Well-Being: A Person-Centered Analysis in the Swedish Healthcare Sector
2024 (Engelska)Ingår i: 16th EAHOP Conference 2024: Contributions of OHP to Social Justice : Book of proceedings / [ed] Fiona Frost; Kevin Teoh; France St-Hilaire; Alice Denman; Caleb Leduc; Miguel Muñoz, Nottingham: European Academy of Occupational Health Psychology , 2024, s. 155-156Konferensbidrag, Muntlig presentation med publicerat abstract (Övrigt vetenskapligt)
Ort, förlag, år, upplaga, sidor
Nottingham: European Academy of Occupational Health Psychology, 2024
Nationell ämneskategori
Arbetslivsstudier Psykologi
Forskningsämne
Arbete och organisation; Organisationsstudier
Identifikatorer
urn:nbn:se:mau:diva-70092 (URN)978-0-9928786-7-2 (ISBN)
Konferens
16th Conference of the European Academy of Occupational Health Psychology ‘Contributions of OHP to Social Justice’
Forskningsfinansiär
Forte, Forskningsrådet för hälsa, arbetsliv och välfärd
Tillgänglig från: 2024-08-06 Skapad: 2024-08-06 Senast uppdaterad: 2024-08-08Bibliografiskt granskad
Holm, K., Forssell, R. & Jönsson, S. (2024). Kort- och långtidsutfall av en arbetsplatsintervention med fokus på hövlighet och respekt i tre olika organisatoriska kontexter. In: Conference programme: Sustainable HRM and Working-Life Practices 17-19 JUNE 2024 GOTHENBURG. Paper presented at Sustainable HRM and Working-Life Practices Conference, Gothenburg 17-19 June 2024 (pp. 103-103).
Öppna denna publikation i ny flik eller fönster >>Kort- och långtidsutfall av en arbetsplatsintervention med fokus på hövlighet och respekt i tre olika organisatoriska kontexter
2024 (Svenska)Ingår i: Conference programme: Sustainable HRM and Working-Life Practices 17-19 JUNE 2024 GOTHENBURG, 2024, s. 103-103Konferensbidrag, Muntlig presentation med publicerat abstract (Övrigt vetenskapligt)
Nationell ämneskategori
Arbetslivsstudier Psykologi
Forskningsämne
Arbete och organisation; Organisationsstudier
Identifikatorer
urn:nbn:se:mau:diva-70094 (URN)
Konferens
Sustainable HRM and Working-Life Practices Conference, Gothenburg 17-19 June 2024
Forskningsfinansiär
AFA Försäkring, 210121
Tillgänglig från: 2024-08-06 Skapad: 2024-08-06 Senast uppdaterad: 2024-09-18Bibliografiskt granskad
Forssell, R., Berthelsen, H. & Jönsson, S. (2024). Negotiating for influence and resources: A study of Swedish teachers' and principals' experiences of aggressive emails from parents. Educational Management Administration & Leadership
Öppna denna publikation i ny flik eller fönster >>Negotiating for influence and resources: A study of Swedish teachers' and principals' experiences of aggressive emails from parents
2024 (Engelska)Ingår i: Educational Management Administration & Leadership, ISSN 1741-1432, E-ISSN 1741-1440Artikel i tidskrift (Refereegranskat) Epub ahead of print
Abstract [en]

This article focuses on teachers’ and principals’ experiences of aggressive emails in home–school collaborations with parents. Semi-structured interviews with 31 teachers and principals from primary, lower and upper secondary schools in Sweden were conducted. Three categories were identified in the material which illuminate the phenomenon of cyberaggression towards principals and teachers from parents: ‘aggressive emails as reactions to principals and teachers’ performances’, ‘aggressive emails as a way of imposing power’ and ‘aggressive emails as a source of anxiety, loss of joy, and decreased focus on core tasks’. The study concludes that cyberaggression in emails from parents is centred around the act of negotiating and that email communication opens up spaces for negotiation to take place. The study also concludes that email cyberaggression tends to be instrumental in character, intended to result in a specific outcome rather than to cause harm. However, cyberaggression influences professional practice and can create a vicious circle of administrative obligation.

Ort, förlag, år, upplaga, sidor
Sage Publications, 2024
Nationell ämneskategori
Annan samhällsvetenskap
Forskningsämne
Organisationsstudier
Identifikatorer
urn:nbn:se:mau:diva-66619 (URN)10.1177/17411432241242263 (DOI)001193820100001 ()2-s2.0-85189133521 (Scopus ID)
Forskningsfinansiär
Forte, Forskningsrådet för hälsa, arbetsliv och välfärd, grant no. 2016-07220AFA Försäkring, Dnr 190182
Tillgänglig från: 2024-04-04 Skapad: 2024-04-04 Senast uppdaterad: 2024-04-23Bibliografiskt granskad
Holm, K., Forssell, R. & Jönsson, S. (2024). Short and Long-Term Outcomes of a Workplace Civility Intervention in Three Different Organizations. In: Proceedings of the 16th European Academy of Occupational Health PsychologyConference: ‘Contributions of OHP to Social Justice’. Paper presented at 16th Conference of the European Academy of Occupational Health Psychology ‘Contributions of OHP to Social Justice’, 5th-7th June 2024, Granada, Spain.. Nottingham: European Academy of Occupational Health Psychology
Öppna denna publikation i ny flik eller fönster >>Short and Long-Term Outcomes of a Workplace Civility Intervention in Three Different Organizations
2024 (Engelska)Ingår i: Proceedings of the 16th European Academy of Occupational Health PsychologyConference: ‘Contributions of OHP to Social Justice’, Nottingham: European Academy of Occupational Health Psychology , 2024Konferensbidrag, Muntlig presentation med publicerat abstract (Refereegranskat)
Abstract [en]

Background: Workplace mistreatment continues to be a problem that negatively affectsindividuals across the globe. Workplace civility interventions have been suggested as onepossible countermeasure, with the possibility to reduce workplace incivility and promote aculture of civility and respect within workgroups (Osatuke et al., 2009; 2013). Such interventions have been found to be effective in facilitating both short and long-term change (Leiter et al., 2011; 2012). However, civility interventions have almost exclusively targeted healthcare professions such as nurses and hospital staff. Consequently, there is still a lack ofknowledge about how civility interventions are received in different contexts, and whether theyare effective, over both short and long-term, in occupational groups outside of hospitalsettings.

The aim of the present study was to evaluate the effects of a civility intervention delivered tothree different organizations, in order to investigate whether the intervention was associatedwith reduced levels of workplace incivility, as well as increased levels of civility and norms forrespect over time.

Method: The study had a quasi-experimental wait-list control design, meaning that workplaceswere allocated to either an intervention group or a control group. Individuals in the interventiongroup participated in a series of monthly workshops over the course of six months focusing on workplace (in)civility and workplace culture. After the intervention group had completed theintervention, it was implemented in the control group. Questionnaires were administered priorto the intervention (time 1), after the intervention group had completed their participation (time2), and six months later, when the control group had also completed the intervention (time 3).The questionnaires measured workplace incivility, workplace civility, and norms for respect.Participants were employed in workplaces within two different municipal organizations, and oneconstruction company, in Sweden. One of the municipal organizations employed staff atdisability care homes (N = 51). The other municipal organization employed nurses,physical/occupational therapists, and case officers (N = 160). The construction companyemployed carpenters, supervisors, and site managers (N = 46).

Results: During the presentation, results from all three measurement waves will be presented,exploring whether the intervention is associated with change in workplace incivility, civility andnorms for respect over time. Trajectories for both the intervention group and the wait-list controlgroup will be investigated. Possible differences between organizations will also be analysed.

Conclusion: Although workplace interventions can be one way to address workplace incivilityand reduce workplace mistreatment, they can require consistent effort and maintenance to beeffective. The presentation will, on the basis of the results, discuss possible factors influencingthe efficacy of civility interventions.

Funding: The study was funded by AFA Insurance under Grant 210121.

Ort, förlag, år, upplaga, sidor
Nottingham: European Academy of Occupational Health Psychology, 2024
Nationell ämneskategori
Arbetslivsstudier
Forskningsämne
Arbete och organisation; Organisationsstudier
Identifikatorer
urn:nbn:se:mau:diva-70093 (URN)978-0-9928786-7-2 (ISBN)
Konferens
16th Conference of the European Academy of Occupational Health Psychology ‘Contributions of OHP to Social Justice’, 5th-7th June 2024, Granada, Spain.
Forskningsfinansiär
AFA Försäkring, 210121
Tillgänglig från: 2024-08-06 Skapad: 2024-08-06 Senast uppdaterad: 2024-09-18Bibliografiskt granskad
Cowen Forssell, R., Ringblom, L., Jönsson, S. & Berthelsen, H. (2024). Work-related cyber mistreatment from guardians, members of the public, and pupils in the context of educational work: From incivility to aggression. Teaching and Teacher Education: An International Journal of Research and Studies, 145, 1-10, Article ID 104603.
Öppna denna publikation i ny flik eller fönster >>Work-related cyber mistreatment from guardians, members of the public, and pupils in the context of educational work: From incivility to aggression
2024 (Engelska)Ingår i: Teaching and Teacher Education: An International Journal of Research and Studies, ISSN 0742-051X, E-ISSN 1879-2480, E-ISSN 1879-2480, Vol. 145, s. 1-10, artikel-id 104603Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

This study explores the nature of work-related cyber mistreatment from guardians, pupils, and members of the public as experienced by educational workers. Thematic analysis of data collected by semi-structured interviews with 31 teachers and principals resulted in two overarching themes; directly addressed cyber mistreatment in email and unwanted negative exposure on social media. The data spans over different types of cyber mistreatment, ranging from cyber incivility to cyberaggression. Educational workers typically feel powerless when exposed to mistreatment, and require support to manage these complex, novel, and distressing situations.

Ort, förlag, år, upplaga, sidor
Elsevier, 2024
Nyckelord
Cyber mistreatment Cyberaggressions Cyber incivility Digitalisation Organisational outsider Work environment Human service organisation
Nationell ämneskategori
Annan samhällsvetenskap Arbetslivsstudier
Forskningsämne
Organisationsstudier
Identifikatorer
urn:nbn:se:mau:diva-67047 (URN)10.1016/j.tate.2024.104603 (DOI)001235232800001 ()2-s2.0-85191187776 (Scopus ID)
Forskningsfinansiär
AFA Försäkring, 190182
Tillgänglig från: 2024-05-02 Skapad: 2024-05-02 Senast uppdaterad: 2024-11-22Bibliografiskt granskad
Holm, K., Jönsson, S. & Muhonen, T. (2023). Can Job Demands and Job Resources Predict Bystander Behaviour in Workplace Bullying? A Longitudinal Study. International Journal of Bullying Prevention
Öppna denna publikation i ny flik eller fönster >>Can Job Demands and Job Resources Predict Bystander Behaviour in Workplace Bullying? A Longitudinal Study
2023 (Engelska)Ingår i: International Journal of Bullying Prevention, ISSN 2523-3653Artikel i tidskrift (Refereegranskat) Epub ahead of print
Abstract [en]

Bystanders can affect workplace bullying by engaging in active or passive behaviours. However, there is a knowledge gapregarding how perceived work environment factors relate to bystander behaviour. The study aim was to investigate how job demands, and job resources are associated with bystander behaviour in workplace bullying. An online questionnaire wasdistributed to a sample of health care workers at two time points. Longitudinal data were obtained from 1144 respondents. Cross-lagged panel models were used to investigate associations between job demands, job resources, and bystander behaviours over time. The results showed that social support was positively related to active behaviours, whereas influence at work was negatively related to both active and passive behaviours. Perceived illegitimate tasks were negatively related to active and positively related to passive behaviours, whereas emotional demands had an unanticipated opposite pattern of relationships. The findings provide new information about how factors in the organisational and social work environment are associated with active and passive bystander behaviours in workplace bullying. Specifically, the results expand current understanding of workplace bullying by relating bystander behaviour to the organisational context.

Ort, förlag, år, upplaga, sidor
Springer Nature, 2023
Nyckelord
Workplace bullying, Bystander behaviour, Witness, Job demands–resources, Longitudinal study
Nationell ämneskategori
Psykologi Arbetslivsstudier
Forskningsämne
Arbete och organisation; Organisationsstudier
Identifikatorer
urn:nbn:se:mau:diva-63202 (URN)10.1007/s42380-023-00200-x (DOI)2-s2.0-85174540586 (Scopus ID)
Forskningsfinansiär
Forte, Forskningsrådet för hälsa, arbetsliv och välfärd, 2018-00228
Tillgänglig från: 2023-10-20 Skapad: 2023-10-20 Senast uppdaterad: 2024-02-05Bibliografiskt granskad
Jönsson, S., Stavreski, H. & Muhonen, T. (2023). Förutsättningar för ett hållbart chefskap inom vården. In: Program och abstrakt: FALF 2023 Arbetets gränser. Paper presented at Forum för arbetslivsforskning, FALF 2023: Arbetets gränser, 14-16 juni 2023, Lunds universitet, Helsingborg (pp. 91-93). Lund: Historiska institutionen, Lunds universitet
Öppna denna publikation i ny flik eller fönster >>Förutsättningar för ett hållbart chefskap inom vården
2023 (Svenska)Ingår i: Program och abstrakt: FALF 2023 Arbetets gränser, Lund: Historiska institutionen, Lunds universitet , 2023, s. 91-93Konferensbidrag, Muntlig presentation med publicerat abstract (Övrigt vetenskapligt)
Ort, förlag, år, upplaga, sidor
Lund: Historiska institutionen, Lunds universitet, 2023
Nationell ämneskategori
Arbetslivsstudier
Forskningsämne
Arbete och organisation
Identifikatorer
urn:nbn:se:mau:diva-63161 (URN)
Konferens
Forum för arbetslivsforskning, FALF 2023: Arbetets gränser, 14-16 juni 2023, Lunds universitet, Helsingborg
Tillgänglig från: 2023-10-16 Skapad: 2023-10-16 Senast uppdaterad: 2023-10-17Bibliografiskt granskad
Projekt
Cybermobbning i arbetslivet; Malmö universitet, Centrum för tillämpad arbetslivsforskning (CTA)Organisatoriskt och socialt säkerhetsklimat inom människovårdande organisationer; Malmö universitetAtt bevittna arbetsplatsmobbning; Malmö universitet; Publikationer
Holm, K., Jönsson, S. & Muhonen, T. (2024). Independent and Combined Effects of Experienced and Witnessed Workplace Bullying on Psychological Well-Being: A Person-Centered Analysis in the Swedish Healthcare Sector. In: Fiona Frost; Kevin Teoh; France St-Hilaire; Alice Denman; Caleb Leduc; Miguel Muñoz (Ed.), 16th EAHOP Conference 2024: Contributions of OHP to Social Justice : Book of proceedings. Paper presented at 16th Conference of the European Academy of Occupational Health Psychology ‘Contributions of OHP to Social Justice’ (pp. 155-156). Nottingham: European Academy of Occupational Health PsychologyHolm, K., Jönsson, S. & Muhonen, T. (2023). Can Job Demands and Job Resources Predict Bystander Behaviour in Workplace Bullying? A Longitudinal Study. International Journal of Bullying PreventionHolm, K., Jönsson, S. & Muhonen, T. (2023). How are witnessed workplace bullying and bystander roles related to perceived care quality, work engagement, and turnover intentions in the healthcare sector?: A longitudinal study. International Journal of Nursing Studies, 138, Article ID 104429. Holm, K., Jönsson, S. & Muhonen, T. (2023). “Is it just me?”: How does experienced and witnessed workplace bullying relate toemployee well-being in a sample of Swedish healthcare workers?. In: : . Paper presented at The 1st Malmö Work Science Meeting, 29 September 2024, Malmö University, Malmö, Sweden.. Jönsson, S. (2022). Att vara åskådare till arbetsplatsmobbning: den organisatoriska kontextens betydelse. In: Ennergberg E. & Håkansson P. G. (Ed.), Plats för vem? Om arbetets inkludering och exkludering.: . Nordic Academic PressHolm, K., Jönsson, S. & Muhonen, T. (2022). Witnessing Workplace Bullying: Antecedents and Consequences related to the Organizational Context of the Health Care Sector. In: 13th International Association on Workplace Bullying and Harassment Conference, September 20-24, 2022, Book of Abstracts: . Paper presented at 13th International Association on Workplace Bullying and Harassment Conference, September 20-24, 2022 (pp. 87-88). Jönsson, S. (2022). Åskådare till arbetsrelaterad mobbning: roller och agerande i ett organisatoriskt sammanhang. Ny Juridik (2)
Att bevittna arbetsplatsmobbning; Malmö universitet
Organisationer
Identifikatorer
ORCID-id: ORCID iD iconorcid.org/0000-0002-2207-0996

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